Service contact points

If you need assistance, we're happy to help! Regardless of whether it's a query before or after you've made your purchase, our service team will be happy to advise you and give you a few tips and tricks on how to use your Melitta® products to achieve even greater results.

Cleaning & care

To deliver optimum performance, Melitta® coffee makers must be cleaned at regular intervals. The best way to do this, and what you should note when doing so, can be learned here.

Operating instructions

We set great store by simple operation when we're developing our coffe makers and machines. If you ever encounter a problem, you'll find our operating instructions here.

FAQs - general

Have you any general questions about Melitta® or certain products? Here's where we provide you with the answers to frequently-asked questions.

Information for consumers

Under the terms of the EC Detergents Ordinance, Melitta® is obliged to provide information via the Internet about the product ingredients of its cleaners and descaling agents to ensure greater transparency for consumers. The product data sheets provide detailed information on the ingredients of Melitta®'s cleaning and descaling products.